All discount codes are time/event specific and are to be used within the time intended for promotion. Please check with the source to see what the time frame is for the discount code you were given.

Unfortunately, we cannot accept more than one discount codes per transaction on our website. If you have more than one discount code that you would like to apply, you will need to place more than one order in order to apply the discounts.

Time/ Event specific discount codes are announced at our website and social media channels.

Other discount deals are as mentioned in the deals section of our website.

Please note that discount coupons can not be applied to the books in our 'deals' section. 

Books Mandala accepts payments through all major payment gateways in Nepal such as esewa, khalti and imepay. There's the options for Bank Transfer and also for Cash (on delivery) for cities Kathmandu and Pokhara.

For International purchases, we accept payments via PayPal.

For deliveries outside of Pokhara Valley, there is an email notification sent to your email when the order ships out from Books Mandala. Within this email, will be instructions on how to track the delivery of your order.  There will also be a direct link that will transfer you to the specific delivery company's webpage for further detail.

It depends on the place the order is going to. 

Deliveries are usually done within the same day inside Pokhara Valley. A It generally takes 2 to 3 business days from the day you place the order online to when it arrives for Kathmandu Valley and 4 days to a week for other cities. 

For International shipping, it takes 7-10 business days.

You will be able to track your order status on the email notification that has instructions on how to track the delivery of your order.

Unfortunately, deliveries are made by third parties courier services and specific delivery date and time cannot be preset or requested.

We are based at these locations:

1. Gairidhara, Kathmandu
2. Lakeside, Pokhara

We wholly own our stores and do not have plans to offer franchise opportunities at the moment.