As of the present moment, we have our stores in Kathmandu and Pokhara. The stores are based at: 

• Gairidhara, in Kathmandu: https://g.page/booksmandala
• Lakeside, in Pokhara: https://g.page/nepalmandalabookshop

Physical books are sold between our retail stores and online operation. To sell your books at our physical stores or at our online operation, please send us an email at [email protected]

Please send us an email citing your interest to [email protected] and we'll get back to you.

Books Mandala accepts payments through all major payment gateways in Nepal such as Esewa, Khalti and Card Payment. There's also options for Cash (on delivery) for cities Kathmandu and Pokhara.

For International purchases, we accept Card Payment.

For deliveries outside of Pokhara Valley, there is an email notification sent to your email when the order ships out from Books Mandala. Within this email, will be instructions on how to track the delivery of your order.  There will also be a direct link that will transfer you to the specific delivery company's webpage for further detail.

It depends on the place the order is going to. 

For cities Kathmandu and Pokhara, the delivery window is 24 hours- 2 days (depending on the time the order is placed).

For cities other than Kathmandu and Pokhara, it can take anywhere between 3 days to a week.

For International shipping, the delivery window is 7-10 business days.

You will be able to track your order status on the email notification that has instructions on how to track the delivery of your order after an order has been shipped.

Unfortunately, deliveries are made by third parties courier services and specific delivery date and time cannot be preset or requested.

To place order for the book(s) you'd like to purchase: while surfing through our website, add the book you want to read to the cart ( by clicking on the add to cart button ) or search for the book you want using the search bar and then add the book to cart.

Once you’re done choosing and have added all of the books that you'd like to purchase to cart, click on the cart button ( Top right of your screen ) > then click on checkout and fill in your delivery details > then choose your mode of payment

As of the present moment, we deliver Internationally and to the following cities in Nepal:

• Pokhara
• Kathmandu
• Biratnagar
• Birgunj
• Hetauda
• Butwal
• Bhairahawa
• Nepalgunj
• Bharatpur
• Dhangadi
• Dharan
• Itahari
• Damak
• Birtamode
• Janakpur
• Bardia
• Dang
• Dhulikhel
• Bhaktapur
• Lalitpur
• Surkhet
• Damauli
• Banepa
• Ghorahi
• Bardaghat
• Chandragadi
• Parasi
• Bharadpur
• Sunuwal
• Kararvitta
• Kalaiya
• Tilottama
• Lumbini
• Tulsipur
• Narayanghat
• Urlabari

It's possible to place an order for gifting purposes through our website.

To place an order as a gift, you will have to make a pre-payment through the payment gateways integrated to the website (unless you'd like the recipient to pay by themselves).

Just add the books to cart and while checking out, make sure to enter the name and the contact details of the receiver. If you'd like to get updates related to the order, you can add your own email address so that you'd get the tracking code.

We also gift-wrap the order(s) for a small charge so you can click on gift wrapping if you'd like us to wrap the gift as well. There's also an option to write order related notes during the checkout process so you can include notes and we'll write it out for you.

For both registered users and guest users, once an order has been placed successfully, an email with the list of items in your order is sent to the email address used at the checkout.

Registered users will be able to check the order log from their profile.

If your order has already has already been shipped, it cannot be eligible for a cancellation because of a change in mind.

Cancellations can be initiated if you haven't received a confirmation call from our side and the order hasn't been shipped yet. To initiate a cancellation, you can send an email to [email protected] or call 014438687 / 061453203 / 9866058724.

We send our orders via a delivery company and delivery charges depend on weight of the books and where it's going to. The delivery charge is auto-calculated by the system at the time of check-out.

Delivery Charges inside Pokhara Valley: A flat rate of 50 Rupees regardless of the weight

Delivery Charges for Kathmandu Valley:

Time/ Event specific discount codes are announced at our website and social media channels.

Other discount deals are as mentioned in the deals section of our website.

Please note that discount coupons can not be applied to the books in our 'deals' section and that they are valid for a limited period of time.

Yes, there is free delivery on some books. You'll find the free delivery icon on the book's listing and on it's product page if there's free delivery available on the book. Some of the bundle offers included in our deals section also have free delivery on them. 


If you've purchased two or more books where only one of the books has free delivery on it, please note that the weight based shipping charge that you'll be charged will account for the weight of only those books that do not have free delivery.

Once you have added books to your cart and initiated checkout, you'll be prompted to fill in your Personal and delivery information . On the same page, you'll be able to find the order summary tab with an empty field for "Coupon Code".

Enter the coupon code on that field and press on the Apply coupon button to use the coupon code.

Please note that coupon codes are valid for a limited period of time, and are updated regularly.

All the active deals and discount sales are listed on the deals section of our website . To find out if there are any active coupon codes, you can check the banner announcements on the website itself an keep up with our social media accounts.

Returns and Refunds cannot be initiated because of a change in mind.

If your product is damaged, defective, incorrect or incomplete at the time of delivery, please contact us within 3 days from the date of delivery. Customers are advised to review a book's condition prior to purchase at the physical store as books purchased from the physical store are not eligible for return.