The Checklist Manifesto

Acclaimed surgeon and writer atul gawande finds a remedy to tackle immensely complex problems with the humblest of techniques: the checklist in riveting stories, gawande takes us from austria, where an emergency checklist saved a drowning victim who had spent half an hour underwater, to michigan, where a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospital infection and he follows the checklist revolution into fields well beyond medicine, from disaster response to investment banking, skyscraper construction and business of all kinds